The Nigeria Civil Aviation Authority, NCAA, has promised fairness over the Ibom Air incident involving a passenger and cabin crew, but warned that “unruly” behaviour will be dealt with within the ambit of the law.
The NCAA’s Director of Public Affairs and Consumer Protection, Mike Achimugu, said this to newsmen this Tuesday promising that they will ensure fairness on every side.
He also said that no matter the provocation, passengers should not resort to self-help as they can always file their complaints with the NCAA.
Recall that on Monday, videos of the altercation between the passenger, Comfort Emmanson, and the airline’s staff went viral.
She was spotted assaulting one of the Uyo-Lagos flight crew, with security officials later intervening.